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  • Starts
  • Duration
    10 Weeks
  • Mode


Effective operations are central to maximizing a team’s sales performance. In this 10-week course, you will engage in best practices from leading experts, master critical concepts and strategies, and put your new skills to the test with hands-on practice in your individualized Salesforce Sales Cloud Developer environment. You will also create a Strategic Sales Operations Playbook to help a real-world company reach more prospects, produce more pipelines, improve key processes, and generate more revenue. 

Delivered online, this course combines on-demand learning with weekly live expert-led sessions and mentor-led labs. Expect to spend four to six hours each week completing assignments and engaging with content created by industry experts, including hands-on activities and assignments in the online learning portal (LMS). Additionally, optional (but recommended) weekly one hour live/online peer roundtables facilitated by Sales Operations practitioners allow you to engage in real time with peers, experts, and mentors. 

Ziplines Education

This Sales Operations Science Certificate Program is provided in collaboration with Ziplines Education, a market-driven education company that delivers innovative programs to prepare learners for the demands of today's economy.

Ziplines Education is a UNLV approved external instructional provider.

Program Details

A fully online course with optional weekly live, interactive group sessions

  • Industry expert guest speakers
  • Real-world projects with hands-on practice
  • Strategic Sales Operations Playbook
  • 14 Salesforce Trailhead badges 
  • Demos and exercises in your Salesforce Developer environment
  • Assessments and feedback from mentors


Once you fulfill all certificate program requirements as outlined in the Academic Plan, you may request your certificate.